Edy365.com Terms of Use for Educational Institutions
Version: 1.0 Effective as of: April 1st, 2026
1. General provisions
2. Definitions
3. Subject Matter of the Agreement
4. Nature of the Platform
5. Limitation of the Service Provider’s Role
6. Grant of Rights
7. Conclusion of the Agreement
8. Consent Mechanism
9. Representation Statement
10. Consent to the Data Processing Agreement
11. Access to the Platform
12. Administrator Account
13. User Accounts
14. User Roles
15. Responsibility for User Actions
16. Platform Functionality
17. Platform Development
18. New Modules and Additional Features
19. Unavailability of Functionality
20. Free Core Functionality
21. Access to the Platform for Companies
22. Paid Services and Additional Features
23. Subscriptions and Payments
24. Separate Service Agreements
25. Platform Intellectual Property
26. Rights to Use the Platform
27. Rights to Institution Data and Content
28. Feedback and Suggestions
29. Institution Data
30. Right to Process Institution Data
31. Responsibility for Institution Data
32. Data Availability and Export
33. Independence of User Accounts
34. Obligations of the Service Provider
35. Rights of the Service Provider
36. Obligations of the Educational Institution
37. Responsibility for User Actions
38. Liability Towards the Service Provider
39. Prohibited Activities
40. Technical and Security Restrictions
41. Use of the Platform for Improper Purposes
42. Actions in Case of Violations
43. Provision of Support
44. Contact Persons
45. Communication Channels
46. Paid Support and Training
47. Types of Professional and Additional Services
48. Procedure for the Provision of Services
49. Remuneration and Payments
50. Limitations of Professional Services
51. Roles in Personal Data Processing
52. Legal Basis for Personal Data Processing
53. Data Processing Agreement (DPA)
54. Place and Security of Personal Data Processing
55. Rights of Data Subjects
56. Personal Data Breaches
57. Sub-processors
58. Data Storage During Use of the Platform
59. Actions After Termination of Platform Use
60. Deletion and Anonymisation of Personal Data
61. Independence of User Accounts
62. Backups
63. Limitations
64. Third-Party Services and Integrations
65. Availability and Service Continuity
66. Limitation of Liability
67. Force Majeure
68. Amendment of the Agreement
69. Term and Termination of the Agreement
70. Consequences After Termination of the Agreement
71. Notices and Communication Procedure
72. Governing Law and Dispute Resolution
73. Assignment of Rights and Obligations
74. Language Priority
1. GENERAL PROVISIONS
1.1. These Terms of Use of the digital internship platform Edy365.com for educational institutions (hereinafter – the Terms) set out the procedure by which educational institutions use the digital internship platform Edy365.com (hereinafter – the Platform).
1.2. The service provider of the Platform is SIA “Edy365.com”, registration No. 40203306725, legal address: Gunāra Astras iela 8B, Riga, LV-1082 (hereinafter – the Service Provider).
1.3. These Terms are binding on any educational institution that:
• registers on the Platform,
• uses the Platform, or
• marks consent to these Terms on the Platform
(hereinafter – the Educational Institution or the Institution).
1.4. The Terms constitute an adhesion agreement (click-wrap agreement) within the meaning of the laws of the Republic of Latvia and the European Union and are concluded in electronic form by the Educational Institution actively confirming the Terms on the Platform.
1.5. By marking consent to these Terms or by commencing use of the Platform, the person represents and warrants that:
• they act on behalf of the relevant Educational Institution,
• they are authorised to represent the Educational Institution and to assume obligations on its behalf,
• the information provided is true and up to date.
1.6. The Service Provider has no obligation to verify the authorisation of the representative of the Educational Institution and is entitled to rely on the representations provided by the Educational Institution.
1.7. These Terms are publicly available on the Platform and on the Service Provider’s website. The Service Provider is entitled to update the Terms in accordance with the provisions of these Terms.
2. Definitions
The following terms used in these Terms shall have the meanings set out below:
2.1. Platform – the digital internship platform Edy365.com, which provides administration of internship processes, document management, communication, and management of internship-related activities in a cloud service (SaaS) mode.
2.2. Service Provider – SIA “Edy365.com”, which ensures the technical operation, maintenance, and development of the Platform.
2.3. Educational Institution (Institution) – a legal entity that uses the Platform for the purposes of the educational process and the organisation of internships.
2.4. User – a natural person for whom a user account has been created on the Platform and to whom certain access rights have been granted, including an employee of an Educational Institution, a student, or a representative of an internship provider.
2.5. Administrator – a User of an Educational Institution or a company who has been granted extended rights on the Platform, including the right to create, manage, and remove other Users.
2.6. Institution Data – all data, documents, and information that the Educational Institution or its Users enter, create, or upload on the Platform, including personal data, internship documents, evaluations, and other information related to the internship process.
2.7. Personal Data – any information relating to an identified or identifiable natural person within the meaning of the General Data Protection Regulation.
2.8. Data Processing Agreement (DPA) – a separate document that governs the processing of personal data within the framework of the use of the Platform and forms an integral part of these Terms.
2.9. SaaS (Software as a Service) – a service delivery model in which the Platform is provided remotely via an internet connection, without the need for the Educational Institution to install it in its own information systems.
2.10. Business Day – any calendar day that is not designated as an official public holiday in the Republic of Latvia.
3. Subject Matter of the Agreement
3.1. The subject matter of these Terms is the provision by the Service Provider of the digital internship platform Edy365.com for use by the Educational Institution for the organisation, administration, supervision, and digitalisation of internship-related processes.
3.2. The Platform provides a technological environment for the implementation of the internship process between the Educational Institution, its students, and internship providers (companies), including document management, communication, working time tracking, evaluation, and management of other internship-related activities.
3.3. Use of the Platform does not replace or alter the rights, obligations, or responsibilities of the Educational Institution, students, or internship providers arising from applicable laws and regulations, study programmes, or agreements concluded between the parties.
4. Nature of the Platform
4.1. The Platform is provided as a cloud service (Software as a Service – SaaS), which means that the Educational Institution acquires the right to use the Platform remotely via an internet connection, without installing the Platform in the Educational Institution’s information systems.
4.2. The Service Provider ensures the technical maintenance, operability, security, and development of the Platform, while the Educational Institution uses the Platform in accordance with these Terms and applicable laws and regulations.
4.3. The Platform is a standardised solution provided to multiple users simultaneously, and the Service Provider does not provide individual customisation of the Platform to the specific needs of the Educational Institution, unless otherwise agreed in a separate agreement.
5. Limitation of the Service Provider’s Role
5.1. Within the Platform, the Service Provider:
• does not determine the content or organisational arrangements of internships;
• does not assume the obligations of an employer or an internship provider;
• does not provide educational services within the meaning of the educational process;
• does not interfere in the mutual relations between the Educational Institution, students, or internship providers.
5.2. The Service Provider provides only a technological infrastructure in the form of the Platform and is not responsible for:
• the content, accuracy, or compliance with legal requirements of data entered on the Platform;
• decisions taken by the Educational Institution or its Users within the framework of using the Platform;
• the conduct, quality, or results of internships.
6. Grant of Rights
6.1. The Educational Institution is granted non-exclusive, non-transferable, and limited rights to use the Platform during the term of these Terms solely for the Educational Institution’s internal internship organisation needs.
6.2. The Educational Institution is not entitled to:
• copy, reproduce, modify, or distribute the Platform or any part thereof;
• transfer the right to use the Platform to third parties outside the functionality provided on the Platform;
• use the Platform for purposes other than those specified in these Terms.
7. Conclusion of the Agreement
7.1. These Terms constitute a legally binding agreement between the Service Provider and the Educational Institution and enter into force at the moment when the representative of the Educational Institution electronically indicates consent to the Terms on the Platform or commences use of the Platform.
7.2. The Agreement is concluded in electronic form via the Platform and complies with the requirements of the laws of the Republic of Latvia and the European Union regarding electronically concluded agreements, including adhesion (click-wrap) agreements.
7.3. The Educational Institution acknowledges and agrees that electronic approval of the Terms through an active action (by selecting the consent field and confirming it on the Platform) is equivalent to signing a written agreement.
8. Consent Mechanism
8.1. Consent to the Terms is provided by the representative of the Educational Institution by:
• reviewing the content of the Terms and the Data Processing Agreement;
• selecting the relevant consent checkbox(es) on the Platform;
• confirming consent using the functionality provided by the Platform.
8.2. The Service Provider ensures that the fact of consent is recorded on the Platform by retaining at least the following information:
• identification data of the Educational Institution;
• User identity (first name, last name, email address, position);
• date and time of consent (UTC);
• IP address from which consent was given, to the extent technically possible;
• the version of the Terms and the Data Processing Agreement.
8.3. The Educational Institution agrees that such recorded information constitutes sufficient and admissible evidence of the conclusion of the Terms and the provision of consent in the event of a dispute.
9. Representation Statement
9.1. The person who approves the Terms on the Platform represents and warrants that:
• they are an authorised signatory of the Educational Institution or a duly authorised representative thereof;
• they have the right to conclude this agreement on behalf of the Educational Institution and to assume the obligations arising therefrom;
• the information provided about the Educational Institution is true, accurate, and up to date.
9.2. The Service Provider is entitled to rely on the person’s representation regarding their authority of representation and has no obligation to additionally verify such authority unless there are obvious indications to the contrary.
9.3. If the person who approved the Terms was not authorised to represent the Educational Institution, the Educational Institution assumes full responsibility for all consequences arising from such consent.
10. Consent to the Data Processing Agreement
10.1. Use of the Platform is permitted only after the Educational Institution has electronically approved the Data Processing Agreement on the Platform.
10.2. The Data Processing Agreement forms an integral part of these Terms and applies throughout the entire period of use of the Platform.
10.3. If the Educational Institution does not agree to the terms of the Data Processing Agreement, use of the Platform is not permitted.
11. Access to the Platform
11.1. Access to the Platform for the Educational Institution is provided by the Service Provider by creating an initial administrator user account or by granting access rights to the Platform in another technically appropriate manner.
11.2. Access to the Platform is provided electronically using authentication credentials consisting of a username, password, or other authentication mechanisms specified by the Service Provider.
11.3. The Educational Institution ensures that access credentials are used only in accordance with the requirements of these Terms and assumes full responsibility for all actions performed on the Platform using the access credentials granted to it.
12. Administrator Account
12.1. At least one administrator account with extended Platform management rights shall be created on the Platform on behalf of each Educational Institution.
12.2. The Administrator is entitled to:
• create, assign, manage, and remove User accounts;
• assign and change User roles and access rights;
• manage the Educational Institution’s Platform settings;
• ensure that the activities of the Educational Institution’s Users comply with these Terms.
12.3. The Educational Institution is fully responsible for the actions of the Administrator on the Platform and for the consequences arising from the access rights granted or actions performed by the Administrator.
13. User Accounts
13.1. User accounts may be created on the Platform for employees of the Educational Institution, students, and representatives of internship providers, in accordance with the Platform’s functionality and the roles assigned by the Educational Institution.
13.2. A User account is personal and intended for a specific natural person. A User is not entitled to transfer their access rights to third parties.
13.3. One User account may be associated with multiple roles or multiple organisations at different periods of time, and the existence of a User account is not dependent on the participation of a specific Educational Institution on the Platform.
13.4. The Educational Institution is responsible for the timely creation, updating, and removal of User accounts from the Educational Institution’s account, including in cases where employment or study relationships are terminated.
14. User Roles
14.1. The Platform uses a role-based system that determines the scope of Users’ access and rights within the Platform’s functionality.
14.2. Within the Educational Institution, Users may be assigned, inter alia, the following roles:
• administrator;
• internship coordinator;
• educator;
• student (intern).
14.3. Users representing internship providers (companies) may be assigned appropriate roles on the Platform in accordance with the Platform’s functionality, including the role of an individual internship supervisor or a company account user.
14.4. User roles determine the scope of functionality available on the Platform, and the Service Provider is entitled to modify or expand the role structure as part of the Platform’s development.
15. Responsibility for User Actions
15.1. The Educational Institution is responsible for the actions of all its employees, students, and other Users affiliated with it on the Platform, to the extent that such actions are performed in the interests of the Educational Institution or within the framework of the internship process organised by it.
15.2. The Service Provider is not responsible for the actions or omissions of Users on the Platform, including incorrectly entered data, deleted records, or improper management of access rights.
16. Platform Functionality
16.1. The Platform provides a digital environment for the organisation, administration, and supervision of the internship process, including, but not limited to:
• matching students with internship providers;
• circulation of internship-related documents;
• tracking of internship tasks, working time, and diaries;
• evaluation and preparation of reports;
• communication between the Educational Institution, students, and internship providers.
16.2. The scope, availability, and specific solutions of the Platform’s functionality may vary depending on the User’s role, the settings of the Educational Institution, and the stage of the Platform’s development.
16.3. The Service Provider is entitled to determine or modify the functional capabilities of the Platform, including adding, modifying, or removing individual features, in compliance with these Terms.
17. Platform Development
17.1. The Platform is continuously developed and improved to enhance user experience, security, functionality, and compliance with applicable legal requirements.
17.2. The Service Provider is entitled to:
• introduce new solutions, features, or modules;
• change the Platform’s design, structure, or technical solutions;
• discontinue or replace individual features if they become technically, legally, or economically unjustified.
17.3. The Educational Institution agrees that changes to the Platform’s functionality shall not in themselves be considered a breach of these Terms, provided that the core functionality of the Platform is maintained.
18. New Modules and Additional Features
18.1. In addition to the Platform’s core functionality, the Service Provider may offer new modules, solutions, or functionalities, including automated tools, analytics, artificial intelligence solutions, or other additional features.
18.2. The use of new modules or additional features may be:
• free of charge;
• available on a limited basis;
• available for a fee, based on separate terms or subscriptions.
18.3. The use of new modules or additional features may be subject to separate terms or additional consent provided on the Platform.
19. Unavailability of Functionality
19.1. The Service Provider may temporarily restrict the availability of the Platform or parts thereof due to technical works, updates, security measures, or other objective reasons.
19.2. Where possible, the Service Provider shall inform the Educational Institution of planned interruptions to the operation of the Platform by publishing a relevant notice on the Platform.
20. Free Core Functionality
20.1. The core functionality of the Platform is provided free of charge to Educational Institutions, their employees, and students in order to ensure the digital organisation and administration of internship processes.
20.2. The free core functionality includes technological access to the Platform and its core features for the implementation of the internship process, including student matching, document management, supervision, and exchange of internship-related information.
20.3. The Service Provider reserves the right to determine the scope of the Platform’s core functionality and to change or clarify which features are provided free of charge, in compliance with these Terms.
21. Access to the Platform for Companies
21.1. Use of the Platform by internship providers (companies) may be provided:
• free of charge on a limited basis at the individual user level;
• or for a fee, by using a company account with extended functionality.
21.2. The terms applicable to companies, the available functionality, and paid services are set out in separate Platform terms of use or service descriptions and are not the subject of these Terms.
22. Paid Services and Additional Features
22.1. In addition to the Platform’s free core functionality, the Service Provider may offer paid services, including, but not limited to:
• additional analytics and reporting tools;
• automated or artificial intelligence solutions;
• extended data processing or visualisation capabilities;
• training, consulting, or support services.
22.2. The content, scope, pricing, and terms of use of paid services are determined separately prior to the use of the relevant services and may be published on the Platform or set out in a separate agreement.
22.3. Use of paid services is voluntary and is not a prerequisite for using the Platform’s free core functionality.
23. Subscriptions and Payments
23.1. If paid services are offered on a subscription basis, the subscription terms, payment procedure, and billing period are determined in separate terms or within the Platform prior to the commencement of the subscription.
23.2. The Service Provider is entitled to change the prices and terms of paid services by providing timely notice on the Platform, unless otherwise required by applicable law.
24. Separate Service Agreements
24.1. Professional services, paid support, individual training, or other special services that exceed the Platform’s free core functionality are provided only on the basis of a separate agreement or arrangement.
24.2. The provision of such services does not fall within the scope of these Terms unless otherwise expressly agreed in writing between the Parties.
25. Platform Intellectual Property
25.1. All proprietary and non-proprietary intellectual property rights to the Platform, including, but not limited to, software code, databases, architecture, structure, design, user interface, functionality, trademarks, names, and other elements of the Platform, belong to the Service Provider or its licensors.
25.2. Nothing in these Terms shall be deemed to constitute a transfer of ownership rights in the Platform or any part thereof to the Educational Institution or to third parties.
26. Rights to Use the Platform
26.1. The Educational Institution is granted limited, non-exclusive, non-transferable, and perpetual (for the duration of these Terms) rights to use the Platform solely for the purposes specified in these Terms.
26.2. The Educational Institution is not entitled to:
• copy, reproduce, decompile, derive, or otherwise attempt to obtain the source code of the Platform;
• perform reverse engineering of the Platform;
• rent, lease, sublicense, or otherwise transfer the right to use the Platform to third parties outside the functionality provided on the Platform;
• use the Platform for commercial purposes beyond the scope of use предусмотрed by the Platform.
27. Rights to Institution Data and Content
27.1. All data, documents, texts, images, and other information that the Educational Institution or its Users enter, create, or upload to the Platform (hereinafter – Institution Content) belong to the respective Educational Institution or the data subject in accordance with applicable laws and regulations.
27.2. By entering Institution Content into the Platform, the Educational Institution grants the Service Provider non-exclusive, royalty-free rights to use such content for the operation, maintenance, security, and improvement of the Platform within the scope of these Terms.
27.3. The Service Provider is not entitled to use Institution Content for purposes other than those directly related to the operation of the Platform, except where such use is carried out in an anonymised or aggregated form for the purposes of Platform development.
28. Feedback and Suggestions
28.1. If the Educational Institution or its Users provide the Service Provider with suggestions, ideas, feedback, or proposals regarding improvements to the Platform, the Service Provider is entitled to use them without any restrictions or remuneration, unless otherwise required by applicable law.
28.2. The provision of such suggestions does not impose any obligation on the Service Provider to implement the relevant solutions or to ensure their further maintenance.
29. Institution Data
29.1. All data, documents, information, and content that the Educational Institution, its employees, students, or persons affiliated with the Educational Institution enter, upload, create, or generate on the Platform within the framework of using the Platform (hereinafter – Institution Data) belong to the respective Educational Institution or other persons in accordance with applicable laws and regulations.
29.2. The Service Provider does not acquire ownership rights to Institution Data, except for the rights expressly provided for in these Terms to process such data for the purpose of providing the Platform.
30. Right to Process Institution Data
30.1. By entering Institution Data into the Platform, the Educational Institution grants the Service Provider non-exclusive, royalty-free, and territorially unrestricted rights to process Institution Data for the purposes of ensuring the technical operation, maintenance, security, backup creation, restoration, and improvement of the Platform.
30.2. The Service Provider is entitled to use anonymised or aggregated Institution Data for statistical, analytical, service quality improvement, and Platform development purposes, ensuring that such data does not allow the identification of a specific person or Educational Institution.
30.3. The Service Provider shall not use Institution Data for other purposes unless required by applicable law or agreed with the Educational Institution.
31. Responsibility for Institution Data
31.1. The Educational Institution is fully responsible for:
• the lawfulness of the entry of Institution Data;
• the accuracy and timeliness of the content of Institution Data;
• the compliance of Institution Data with the requirements of applicable laws and regulations;
• ensuring the necessary consents and legal basis for the processing of Personal Data.
31.2. The Service Provider is not responsible for the content of Institution Data, incorrect entry, deletion, or loss resulting from the actions of the Educational Institution or its Users.
32. Data Availability and Export
32.1. The Platform provides the Educational Institution with the ability to access Institution Data and, to the extent technically possible, to download or export Institution Data in the format provided by the Platform.
32.2. The Educational Institution acknowledges that the export or storage of data outside the Platform is the responsibility of the Educational Institution, and the Service Provider is not responsible for the security of Institution Data outside the Platform.
33. Independence of User Accounts
33.1. User accounts on the Platform are associated with specific natural persons and may be used in different roles or linked to different organisations at different periods of time.
33.2. Termination or deactivation of the Educational Institution’s account does not result in the automatic deletion of User accounts if the respective Users have or may acquire other lawful roles or associations on the Platform.
34. Obligations of the Service Provider
34.1. The Service Provider ensures the technical operation and availability of the Platform in a cloud service (SaaS) mode, in accordance with the procedures set out in these Terms.
34.2. The Service Provider ensures average Platform availability of not less than 95% (ninety-five percent) on a monthly basis, excluding cases related to:
• planned technical maintenance;
• Platform updates or improvements;
• force majeure circumstances;
• mitigation of security incidents.
34.3. The Service Provider implements reasonable and proportionate technical and organisational measures to ensure the security of the Platform in order to protect the data processed therein against unauthorised access, destruction, loss, or damage.
34.4. The Service Provider ensures technical maintenance of the Platform, including:
• system monitoring;
• security updates;
• creation of backups;
• error remediation within a reasonable timeframe.
34.5. The Service Provider provides the Educational Institution with the ability to create, manage, and remove User accounts within the functionality provided by the Platform.
34.6. Where possible, the Service Provider informs the Educational Institution of planned interruptions to the operation of the Platform or significant technical changes by publishing a relevant notice on the Platform or by sending information to the email address of the contact person designated by the Educational Institution.
34.7. The Service Provider does not assume an obligation to ensure uninterrupted or error-free operation of the Platform and does not guarantee that the Platform will always be available without technical disruptions.
34.8. The Service Provider performs its obligations in compliance with applicable laws and regulations of the Republic of Latvia and the European Union.
35. Rights of the Service Provider
35.1. The Service Provider has the right to provide the Platform as a standardised cloud service (SaaS) solution and to determine the Platform’s technical architecture, functionality, and development directions.
35.2. The Service Provider has the right to perform updates, improvements, or technical works on the Platform at any time, including temporarily restricting access to the Platform, if necessary to ensure the security, stability, or functionality of the Platform.
35.3. The Service Provider has the right to temporarily restrict, suspend, or fully deny access to the Platform, including without prior notice, if:
• security risks or technical threats are identified;
• the Platform is used unlawfully or in violation of these Terms;
• applicable legal requirements are breached;
• there are reasonable suspicions of misuse of the Platform.
35.4. The Service Provider has the right to modify or discontinue individual Platform features if justified by technical, security, legal, or economic considerations.
35.5. The Service Provider has the right to use the name and logo of the Educational Institution in the Service Provider’s marketing, case studies, and reference materials, unless the Educational Institution has notified objections to such use in writing.
35.6. The Service Provider has the right to engage third parties for the maintenance, development, security, or provision of other services related to the Platform, in compliance with applicable laws and regulations and the Data Processing Agreement.
35.7. The Service Provider has the right to process and analyse data available on the Platform in an anonymised or aggregated form for the purposes of Platform development, quality improvement, and statistical analysis.
36. Obligations of the Educational Institution
36.1. The Educational Institution ensures that the Platform is used only in accordance with these Terms, applicable laws and regulations, and the internal rules of the Educational Institution.
36.2. The Educational Institution is responsible for the accuracy, completeness, timeliness, and lawfulness of data entered on the Platform, including Institution Data and Personal Data.
36.3. The Educational Institution ensures that only data for which there is an appropriate legal basis for processing, including the necessary consents from data subjects where applicable, is entered on the Platform.
36.4. The Educational Institution ensures that access rights to the Platform are granted only to authorised Users and that such access rights are promptly modified or revoked when a User is no longer entitled to use the Platform.
36.5. The Educational Institution provides first-level support to its employees and students in using the Platform, including matters related to access, use of functionality, and data entry.
36.6. The Educational Institution designates up to two contact persons on the Platform for communication with the Service Provider regarding matters related to the operation of the Platform and ensures that this information is kept up to date.
36.7. The Educational Institution ensures that its employees, students, and other affiliated persons are informed about and comply with the Platform’s terms of use.
37. Responsibility for User Actions
37.1. The Educational Institution is responsible for the actions and omissions of its employees, students, and other Users affiliated with it on the Platform, to the extent that such actions are performed in the interests of the Educational Institution or within the internship process organised by it.
37.2. The Educational Institution assumes full responsibility for the consequences arising from:
• improperly granted access rights;
• incorrect entry or deletion of data;
• non-compliance with applicable legal requirements in the use of the Platform.
38. Liability Towards the Service Provider
38.1. The Educational Institution shall indemnify the Service Provider for all losses, expenses, or claims arising from the actions of third parties, where such actions are related to the conduct of the Educational Institution or its Users on the Platform, including in cases of violations of applicable laws and regulations.
38.2. The Educational Institution is responsible for any use of the Platform carried out using the access credentials granted to the Educational Institution, regardless of whether such actions were performed by an authorised or unauthorised User.
39. Prohibited Activities
39.1. The Educational Institution and its Users are prohibited from using the Platform in any manner that:
• is contrary to the laws and regulations of the Republic of Latvia, the European Union, or other applicable legal acts;
• infringes the rights of third parties, including intellectual property, personal data, or confidentiality rights;
• endangers the security, stability, or operation of the Platform.
39.2. Within the use of the Platform, it is prohibited to:
• enter, upload, or distribute unlawful, misleading, offensive, discriminatory, or otherwise inappropriate content;
• knowingly enter false, inaccurate, or legally non-compliant data;
• use the Platform for fraudulent or misleading purposes.
40. Technical and Security Restrictions
40.1. Users are prohibited from:
• attempting to gain unauthorised access to the Platform, its data, or other user accounts;
• bypassing, disabling, or interfering with the Platform’s security mechanisms;
• performing scanning, testing, or vulnerability assessments of the Platform without the Service Provider’s prior written consent;
• using automated tools, scripts, bots, or other technologies to disrupt the operation of the Platform or to extract data in bulk.
40.2. Use of the Platform must not impose an unreasonable load on the Service Provider’s infrastructure or interfere with other users’ access to the Platform.
41. Use of the Platform for Improper Purposes
41.1. The Platform may not be used:
• for purposes unrelated to the organisation of internships or related processes;
• for commercial purposes beyond the functionality provided on the Platform;
• for political campaigning, advertising, or distribution of third-party services without the Service Provider’s consent.
42. Actions in Case of Violations
42.1. If the Service Provider identifies or reasonably suspects that the Platform is being used in violation of these Terms, the Service Provider has the right to:
• immediately restrict or suspend access to the Platform or any part thereof;
• remove or disable specific User accounts;
• require the устранение of the violation;
• take other actions necessary to protect the Platform, data, or other users.
42.2. The Service Provider is not liable for any losses incurred by the Educational Institution or Users as a result of restricting or suspending access to the Platform where such action is taken due to a breach of these Terms.
43. Provision of Support
43.1. The Educational Institution provides first-level support to its employees, students, and other persons affiliated with the Educational Institution in using the Platform.
43.2. The Service Provider does not provide individual support to students, employees, or other persons of the Educational Institution, unless a separate written agreement for paid support services has been concluded.
43.3. The Service Provider provides support to the Educational Institution only through the contact persons designated by the Educational Institution.
44. Contact Persons
44.1. The Educational Institution designates up to two contact persons on the Platform who are authorised to communicate with the Service Provider on matters related to the operation of the Platform, technical support, and organisational issues.
44.2. The Educational Institution ensures that the contact persons’ information is kept up to date and promptly updated on the Platform in the event of any changes.
44.3. The Service Provider is entitled to rely on the instructions and information provided by the contact persons indicated on the Platform.
45. Communication Channels
45.1. Communication between the Service Provider and the Educational Institution takes place electronically via the Platform, email, or other communication channels specified by the Service Provider.
45.2. The Service Provider is under no obligation to process requests submitted by persons who are not designated as official contact persons.
46. Paid Support and Training
46.1. In addition to the Platform’s free core functionality, the Service Provider may offer paid support, training, or consulting services.
46.2. Paid support or training services are provided only on the basis of a separate agreement or contract and do not fall within the scope of these Terms unless otherwise specified.
46.3. The Service Provider is entitled to determine separately the scope, terms, and pricing of paid support services.
47. Types of Professional and Additional Services
47.1. In addition to the Platform’s free core functionality, the Service Provider may offer the Educational Institution professional and additional services, including, but not limited to:
• consultations on the use of the Platform;
• user training;
• data import or migration services;
• Platform configuration or customisation works;
• extended technical or user support;
• other services related to the use of the Platform.
48. Procedure for the Provision of Services
48.1. Professional and additional services are not provided as part of the Platform’s free core functionality.
48.2. Professional and additional services are provided only upon request by the Educational Institution and on the basis of a separate agreement or contract prior to the commencement of the respective services.
48.3. With regard to professional or additional services, the Parties shall agree separately on:
• content;
• scope;
• service delivery timelines;
• remuneration;
• payment procedure;
• other material terms.
49. Remuneration and Payments
49.1. Professional and additional services may be provided free of charge or for a fee, depending on the Service Provider’s offer and the agreement of the Parties.
49.2. Where remuneration is предусмотрed for the provision of professional or additional services, the Educational Institution shall make payment in accordance with the invoices issued by the Service Provider and the terms of the separate agreement.
49.3. The Service Provider is entitled to refuse the provision of professional or additional services if the Educational Institution has failed to fulfil its payment obligations for previously provided services.
50. Limitations of Professional Services
50.1. The provision of professional and additional services does not create an obligation for the Service Provider to ensure a specific level of Platform availability, functionality, or results, unless explicitly provided for in a separate written agreement.
50.2. Professional and additional services do not affect the application of these Terms to the use of the Platform as a whole.
51. Roles in Personal Data Processing
51.1. Within the framework of using the Platform, the Educational Institution acts as a data controller, while the Service Provider acts as a data processor within the meaning of Regulation (EU) 2016/679 of the General Data Protection Regulation (hereinafter – GDPR).
51.2. The Service Provider processes personal data only on behalf of the Educational Institution and in accordance with the Educational Institution’s documented instructions, these Terms, and the Data Processing Agreement.
52. Legal Basis for Personal Data Processing
52.1. Personal data processing on the Platform is carried out only to the extent and for the purposes necessary to ensure the operation of the Platform and the use of the functionalities available therein within the framework of internship organisation.
52.2. The Educational Institution ensures that there is an appropriate legal basis for the processing of personal data on the Platform in accordance with the GDPR, including:
• compliance with legal obligations;
• performance of contractual relationships;
• consent of the data subject, where applicable.
53. Data Processing Agreement (DPA)
53.1. The procedure for personal data processing within the framework of using the Platform is governed by the Data Processing Agreement, which forms an integral part of these Terms.
53.2. The Educational Institution agrees to the terms of the Data Processing Agreement electronically on the Platform using a click-wrap mechanism.
53.3. If the Educational Institution does not agree to the terms of the Data Processing Agreement, use of the Platform is not permitted.
54. Place and Security of Personal Data Processing
54.1. Personal data processing on the Platform is carried out within the territory of the European Union and the European Economic Area.
54.2. The Service Provider implements appropriate technical and organisational measures to protect personal data, including:
• access control mechanisms;
• ensuring data integrity and availability;
• creation of backups;
• prevention and management of security incidents.
55. Rights of Data Subjects
55.1. The Educational Institution ensures the exercise of data subject rights in accordance with the GDPR, including the right of access, rectification, erasure, restriction of processing, and the right to object.
55.2. The Service Provider provides reasonable technical assistance to the Educational Institution in the exercise of data subject rights, to the extent possible using the Platform’s technical means.
56. Personal Data Breaches
56.1. If the Service Provider becomes aware of a personal data breach, it shall notify the Educational Institution in accordance with the provisions of the Data Processing Agreement.
56.2. The Educational Institution is responsible for notifying the supervisory authority and data subjects of a personal data breach, where required under the GDPR.
57. Sub-processors
57.1. The Service Provider is entitled to engage sub-processors for the maintenance and provision of the Platform, ensuring that such sub-processors are subject to personal data protection obligations no less stringent than those set out in these Terms and the Data Processing Agreement.
58. Data Storage During Use of the Platform
58.1. The Service Provider stores and processes Institution Data and personal data during the period of use of the Platform in accordance with these Terms and the Data Processing Agreement.
58.2. Data is stored in information systems located within the territory of the European Union or the European Economic Area, in compliance with applicable laws and regulations and appropriate technical and organisational security measures.
59. Actions After Termination of Platform Use
59.1. Upon the Educational Institution discontinuing use of the Platform or the Service Provider terminating access to the Platform in accordance with these Terms, the Service Provider:
• restricts the Educational Institution’s access to the Platform;
• retains Institution Data on the Platform to the extent necessary for:
o compliance with legal requirements,
o resolution of legal claims, disputes, or liability matters,
o technical shutdown of the Platform and ensuring the integrity of data structures.
59.2. The Educational Institution is obliged to ensure timely export of the Institution Data required by it prior to termination of Platform use, unless otherwise provided by applicable law.
60. Deletion and Anonymisation of Personal Data
60.1. Taking into account the nature of the Platform and the interrelated data structure, the Educational Institution acknowledges and agrees that:
• not all data stored on the Platform can be physically deleted immediately without affecting other users, organisations, or system operation;
• in certain cases, deletion of personal data is carried out by way of anonymisation, rendering individuals irreversibly unidentifiable.
60.2. Upon a substantiated request by the Educational Institution and to the extent permitted by applicable law, the Service Provider shall, within a reasonable time:
• delete personal data; or
• anonymise personal data,
taking into account the Platform’s technical capabilities, data interdependencies, and applicable legal obligations.
60.3. Anonymised data shall no longer be considered personal data within the meaning of the GDPR and may be used for Platform statistics, analytics, and development purposes.
61. Independence of User Accounts
61.1. The Educational Institution acknowledges that User accounts on the Platform are linked to specific natural persons and may be used in multiple roles or associated with multiple organisations at different periods of time.
61.2. Termination of the Educational Institution’s account in itself:
• does not result in automatic deletion of User accounts;
• does not affect Users’ rights on the Platform where there is another lawful basis for using the Platform.
62. Backups
62.1. The Service Provider creates backups to ensure the operation of the Platform and to enable data recovery in the event of technical incidents.
62.2. Data contained in backups is stored for a limited period and is deleted or overwritten in accordance with the Service Provider’s internal security policy, in compliance with applicable legal requirements.
63. Limitations
63.1. The Service Provider has no obligation to:
• retain Institution Data longer than required by applicable law;
• ensure data archiving or recovery after termination of Platform use, unless a separate agreement has been concluded;
• customise deletion or anonymisation processes to individual requirements of the Educational Institution that exceed the requirements of applicable law.
64. Third-Party Services and Integrations
64.1. The Platform may include or in the future provide integrations with third-party services, solutions, applications, APIs, or information systems (hereinafter – Third-Party Services) in order to expand the Platform’s functionality or improve the user experience.
64.2. Third-Party Services are not under the control of the Service Provider, and the Service Provider is not responsible for the availability, security, quality, operation, content, or compliance with legal requirements of such services, unless otherwise required by applicable law.
64.3. The Educational Institution acknowledges and agrees that use of Third-Party Services may be subject to the terms, privacy policies, and other conditions of the respective third parties, for the content of which the Service Provider is not responsible.
64.4. The Service Provider is entitled at any time to add, modify, or discontinue integrations of Third-Party Services on the Platform if justified by technical, security, legal, or economic considerations.
64.5. Where, within the framework of using the Platform, the Educational Institution activates or uses Third-Party Services, the Educational Institution itself ensures that there is an appropriate legal basis for such use, including the transfer of personal data to third parties, where applicable.
64.6. The Service Provider is not responsible for data processing carried out by Third-Party Service providers acting as separate data controllers or processors, except where the Service Provider assumes specific obligations in accordance with applicable law.
64.7. Use of Third-Party Services is not a mandatory prerequisite for using the Platform’s core functionality, unless expressly stated otherwise on the Platform.
64.8. The Service Provider is not liable for any losses or disruptions incurred by the Educational Institution or Users as a result of the unavailability, malfunction, or changes of Third-Party Services.
65. Availability and Service Continuity
65.1. The Service Provider ensures the availability of the Platform in a cloud service (SaaS) mode, applying industry best practices and reasonable technical and organisational measures.
65.2. The Service Provider aims to ensure average Platform availability of not less than 95% (ninety-five percent) within a calendar month, excluding planned technical maintenance, updates, security measures, and force majeure circumstances.
65.3. The Educational Institution acknowledges and agrees that the Platform may be temporarily unavailable due to:
• system updates or improvements;
• mitigation of security incidents or risks;
• disruptions of third-party services or infrastructure;
• force majeure circumstances.
65.4. Where possible, the Service Provider informs the Educational Institution of planned interruptions to the Platform’s operation by publishing a notice on the Platform or using other available communication channels.
65.5. The Service Provider does not provide an individual service level agreement (SLA) within the scope of the Platform’s free core functionality, unless a separate written agreement has been concluded.
65.6. The Platform is provided on an “as is” basis, and the Service Provider does not guarantee that the Platform will operate uninterrupted, error-free, or be fully adapted to the individual needs of the Educational Institution.
65.7. The Service Provider is not liable for Platform unavailability or disruptions caused by circumstances beyond the Service Provider’s control, unless otherwise required by applicable law.
66. Limitation of Liability
66.1. The Service Provider provides the Platform as a technological infrastructure and is not responsible for decisions, actions, or omissions of the Educational Institution, its employees, students, or internship providers within the use of the Platform.
66.2. The Service Provider is not responsible for the content, accuracy, completeness, timeliness, or compliance with legal requirements of Institution Data or personal data entered on the Platform by the Educational Institution or its Users.
66.3. The Service Provider is not liable for any direct or indirect losses, including loss of profit, reputational damage, data loss, business interruption, or any other indirect damages arising from the use or unavailability of the Platform.
66.4. The Service Provider’s liability is limited to the extent permitted by applicable law, and in any event, the Service Provider shall be liable only for damages caused by its wilful misconduct or gross negligence.
66.5. The Service Provider is not liable for damages arising from:
• improper use of the Platform by the Educational Institution or its Users;
• disclosure of access credentials or failure to comply with security requirements;
• deletion, modification, or incorrect entry of data;
• non-compliance with applicable legal requirements.
66.6. The Educational Institution shall indemnify the Service Provider for all losses, claims, penalties, or expenses incurred by the Service Provider as a result of third-party claims arising from the actions of the Educational Institution or its Users within the use of the Platform.
66.7. Nothing in these Terms limits the Service Provider’s liability in cases where such limitation is not permitted under applicable law.
67. Force Majeure
67.1. The Parties shall not be deemed liable for total or partial non-performance of obligations if such non-performance is caused by force majeure circumstances.
67.2. Force majeure circumstances within the meaning of these Terms are events that the Parties could not foresee or prevent and that are beyond the control of the Parties, including but not limited to natural disasters, fires, floods, armed conflict, acts of terrorism, riots, epidemics or pandemics, decisions of public authorities, changes in laws or regulations, court rulings, power supply or communication disruptions, and large-scale technological or infrastructure failures.
67.3. The Party affected by force majeure circumstances shall, where possible, inform the other Party of the occurrence of such circumstances and the expected impact on the performance of obligations.
67.4. During the existence of force majeure circumstances, the Service Provider has the right to restrict or suspend the operation of the Platform in whole or in part, and such action shall not be considered a breach of these Terms.
67.5. If force majeure circumstances persist for a prolonged period and materially affect the provision of the Platform, the Service Provider has the right to decide on changes to or termination of the Platform’s operation, informing the Educational Institution accordingly.
68. Amendment of the Agreement
68.1. The Service Provider has the right to unilaterally amend or supplement these Terms, taking into account the development of the Platform, changes in applicable laws, security requirements, or other objective circumstances.
68.2. The current version of the Terms shall be published on the Platform or the Service Provider’s website, indicating the effective date or version of the Terms.
68.3. For non-material amendments to the Terms, the Service Provider may inform the Educational Institution by publishing a notice on the Platform without requiring renewed consent.
68.4. In the case of material amendments to the Terms, the Service Provider ensures a mandatory renewed consent mechanism on the Platform, and use of the Platform shall be blocked until such consent is provided.
68.5. The Educational Institution acknowledges and agrees that continued use of the Platform after approval of the amended Terms constitutes full and unequivocal acceptance of the amended Terms.
68.6. If the Educational Institution does not agree with the amended Terms, it has the right to discontinue use of the Platform in accordance with the provisions of these Terms regarding termination of Platform use.
69. Term and Termination of the Agreement
69.1. These Terms enter into force at the moment when the representative of the Educational Institution electronically approves the Terms on the Platform or commences use of the Platform and remain in force for an indefinite period as long as the Educational Institution uses the Platform.
69.2. The Educational Institution has the right to discontinue use of the Platform at any time by removing its Users or submitting a request for deactivation of the Educational Institution’s account on the Platform.
69.3. The Service Provider has the right to restrict, suspend, or terminate the Educational Institution’s access to the Platform if:
• the Educational Institution materially breaches these Terms;
• the Platform is used unlawfully or in violation of applicable legal requirements;
• use of the Platform endangers the security, stability, or interests of other users.
69.4. Where possible, the Service Provider informs the Educational Institution of the decision to restrict or terminate access to the Platform, unless such notification would endanger the security of the Platform or other users.
69.5. Termination of the Agreement does not release the Parties from obligations which by their nature are intended to remain in effect after termination of Platform use, including obligations relating to data protection, confidentiality, limitation of liability, and dispute resolution.
70. Consequences After Termination of the Agreement
70.1. Upon termination of these Terms or discontinuation of the Educational Institution’s access to the Platform, the Educational Institution’s access to the Platform and its functionalities is immediately revoked.
70.2. The Educational Institution acknowledges that after termination of the Agreement it has no right to continue using the Platform or any part thereof, unless otherwise agreed in a separate written agreement with the Service Provider.
70.3. Termination of the Agreement does not affect the Service Provider’s rights to store, process, or anonymise data in accordance with these Terms and the Data Processing Agreement.
70.4. The Service Provider is not liable for any losses or consequences incurred by the Educational Institution or Users as a result of termination of Platform use where such termination is carried out in accordance with these Terms.
70.5. The Educational Institution ensures that after termination of the Agreement its employees, students, and other affiliated persons refrain from any use of the Platform and do not infringe the Service Provider’s intellectual property rights.
70.6. Termination of the Terms does not affect the Parties’ rights to bring claims for breaches that occurred during the term of the Terms.
71. Notices and Communication Procedure
71.1. All communication between the Service Provider and the Educational Institution in connection with the use of the Platform, application of these Terms, or amendments thereto shall be carried out in electronic form.
71.2. The Service Provider is entitled to send notices to the Educational Institution via the Platform, by email to the contact person’s address indicated on the Platform, or via other communication channels indicated on the Platform.
71.3. The Educational Institution ensures that the contact information indicated on the Platform, including contact persons’ email addresses and other information relevant for communication, is accurate and up to date.
71.4. The Service Provider is not responsible for non-receipt of notices where such non-receipt is caused by the use of inaccurate, outdated, or unavailable contact information provided by the Educational Institution.
71.5. A notice shall be deemed received at the moment it is sent to the email address indicated by the Educational Institution on the Platform or published on the Platform, unless the Educational Institution proves otherwise.
71.6. The Service Provider has no obligation to review or process requests received from persons who are not designated as official contact persons of the Educational Institution on the Platform.
72. Governing Law and Dispute Resolution
72.1. These Terms, the use of the Platform, and all legal relationships arising therefrom shall be governed by the laws of the Republic of Latvia.
72.2. All disputes, disagreements, or claims arising out of or in connection with these Terms or the use of the Platform shall first be resolved through mutual negotiations, observing the principle of good faith.
72.3. If a dispute cannot be resolved through negotiations, it shall be adjudicated by a court of the Republic of Latvia at the location of the Service Provider’s registered office, unless applicable law provides otherwise.
72.4. The Educational Institution agrees that the Service Provider has the right to bring an action before a court or other competent authority also outside the Republic of Latvia, if necessary to protect its rights or prevent misuse of the Platform.
73. Assignment of Rights and Obligations
73.1. The Service Provider is entitled, without prior consent of the Educational Institution, to assign or delegate its rights and obligations arising from these Terms to a third party, including in cases of reorganisation, transfer of business, transfer of assets, merger, or similar transactions, ensuring continuous application of these Terms.
73.2. The Educational Institution is not entitled to assign its rights or obligations arising from these Terms to third parties without the Service Provider’s prior written consent.
73.3. Assignment of rights and obligations does not release the Educational Institution from liability for obligations arising prior to the moment of assignment.
74. Language Priority
74.1. These Terms are drafted in the Latvian language.
74.2. In the event that these Terms are translated into another language, the Latvian version shall prevail and be decisive in the event of any discrepancies or ambiguities of interpretation.
75. Final Provisions
75.1. These Terms constitute the entire agreement between the Service Provider and the Educational Institution regarding the use of the Platform and replace all prior agreements, contracts, correspondence, or oral agreements relating to the use of the Platform.
75.2. If any provision of these Terms becomes invalid, unlawful, or unenforceable, this shall not affect the validity of the remaining provisions.
75.3. The Service Provider’s contact information regarding matters related to the operation of the Platform is available on the Platform or on the Service Provider’s website.
75.4. The Educational Institution undertakes to regularly review the information, notices, and the current version of the Terms published on the Platform.
75.5. These Terms are publicly available on the Platform and enter into force at the moment of their electronic approval on the Platform.